Excel Mortgage Brokers Dual License Policy Statement:
At Excel Mortgage Brokers, we are committed to providing our clients with the highest
quality mortgage services while upholding the utmost standards of integrity and
transparency. As part of this commitment, we recognize the value that dual licensed
agents bring to our team and the benefits they offer to our clients. However, we also
understand the importance of ensuring fair and equitable treatment for all our clients,
regardless of the agent they work with.
Therefore, we have established the following policies regarding dual licensed agents:
- Loan Pricing Integrity: Excel Mortgage Brokers has dedicated two decades to
delivering competitively priced mortgages through the wholesale mortgage
broker channel. We affirm that we will never charge a consumer more or promote
more expensive products solely to compensate dual licensed agents. Our clients
can trust that they will receive the same products and pricing, whether they
choose to work with a dual licensed agent or a non-dual licensed Mortgage
Broker. - Consumer-Centric Approach: Our primary focus is always on serving the best
interests of our clients. We ensure that all our agents, whether dual licensed or
not, adhere to strict ethical standards and prioritize the needs and financial well-
being of our clients above all else. - Service Required for Commissions: Excel Mortgage Brokers does not allow
real estate agents to enter into dual license agreements solely to circumvent
RESPA regulations and earn commissions. Dual licensed agents at Excel
Mortgage are expected to provide exceptional value to our clients, surpassing the
offerings of single licensed real estate agents. Brokers must maintain a Mortgage
Loan Originator license for every state they work in. Additionally, they are
required to attend all senior Loan Officer mortgage market meetings and stay up
to date on mortgage news, products, and market trends. This ensures that they
provide added value to the clients they serve and remain knowledgeable
professionals in the industry. - Competition / Fair Dealing: Excel Mortgage Brokers collaborates closely with
hundreds of skilled real estate agents that are not dual agents. We hold utmost regard
for the mortgage leads provided by these agents and pledge never to divert a consumer
seeking a mortgage toward a dual-licensed agent. Such practices are strictly prohibited
and will not be tolerated by Excel. As a foremost mortgage company, Excel prioritizes its
primary function and refrains from advertising or soliciting real estate broker services.
Moreover, Excel ensures that dual-licensed agents do not portray Excel as offering real
estate services in any capacity.
By adhering to these policies, Excel Mortgage Brokers reaffirms its commitment to
excellence, integrity, and putting our clients’ interests first. We believe that by
maintaining the highest standards of professionalism and transparency, we can
continue to build lasting relationships with our clients and help them achieve their
homeownership goals with confidence and peace of mind.